Another factor that can cause the cashier to end their shift out of balance is entering the wrong payment type. This is especially common among stores that use Point-of-Sale systems that require the cashier to manually enter whether the product was paid for with cash, credit and debit cards, or with gift cards and certificates where one careless error could give the register a significant overage or shortage.
And with a little bit of investigating, managers are usually able to spot the problem and correct it. Not following the proper return protocol can also cause a lot of problems when it comes to end-of-shift reporting, especially in instances where customers choose cash back instead of exchanging an item or taking store credit. With that said, cash discrepancies are a serious issue. In fact, a good POS system comes built with a number of internal controls designed to safeguard against careless mistakes that cause reporting discrepancies or actually do cost the store money.
More than just a POS system , Erply is a comprehensive retail software platform that helps with in-store management as well as tracking sales, improving marketing strategies, and managing inventory at individual locations or across entire franchise chains. Erply Stocktaking app: Everything you need to know about taking stock. We use cookies on our website for its technical functioning and for gathering statistics. You can read more about our cookies and how we handle your personal information in our Privacy Policy.
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If you wish to opt-out, you can do so by clicking on the toggle button on the right. Chat with sales Contact sales or call sales. Thank you for contacting us! Our team will contact you as soon as possible. Start managing your inventory with Erply, contact us today! Thank you! You will be contacted by an Erply consultant soon. Giving customers too much change One of the main reasons why shortages occur is because cashiers end up overpaying customers.
Not giving customers enough change Did you know that having an overage in the drawer is just as bad as having a shortage?
Entering incorrect payment methods Another factor that can cause the cashier to end their shift out of balance is entering the wrong payment type. Not handling returns properly Not following the proper return protocol can also cause a lot of problems when it comes to end-of-shift reporting, especially in instances where customers choose cash back instead of exchanging an item or taking store credit.
Theft The last major cause of cash shortages is theft. Remote access: POS systems with integrated cloud technology make it easy to track sales and look up reports anywhere and anytime with the touch of a button. That way, employees are far less likely to make a mistake or press the wrong button when processing payments or handling returns.
Employee tracking and reporting: Keeping track of employee activity can help you spot errors more quickly. Along with helping store managers keep an eye on employees suspected of dishonest behavior, being able to track your employees lets you get an idea of who is making mistakes and why — and that can help you to train the employee and prevent the same mistakes from occurring in the future.
Written by Kris Hiiemaa. How large is the organisation you work for? If the manager is unconcerned then surely there is nothing to worry about. Search for a thread. To be brutally honest, I've found it is not the slightest bit uncommon for staff to be stealing from tills. I saw it regularly through my erstwhile retail career.
A lot of it is petty theft, stupid and easily traced. Other cases can be quite sophisticated. In one shop where I worked, a full-timer was stealing, but only on the days one of the part-timers was in, so it looked as if the part-timer was doing it. Does your workplace not have a system of individual tills or sign-ons? Without that they can make no assumptions about who is responsible for which till.
Working mums Does anyone work 9 till 3? Working mums I can't hold a job down Working mums Feeling really down about new job. In answer to Djwc44nbu. I work for a privately owned post office - I don't think the woman is sterling - she is new and I think message up - we don't have a union.
In answer to Peter W My manager gives the figures to her manager - she is is the one who hired me - I don't want it to look bad on me. I am a bit narked someone else on my till - but it seems to happen reasonably frequently.
Pet hair remover that's highly effective and purse-friendly! Pet Hair Roller Buy now. I used to work in retail security Which is why we instigated a rigid "only you touch your till" system, with closed trays that locked after separation from the checkout, instead of the old open trays
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